Skip to content
← Help center
AccountsAccount holders

How do I reset a password?

Use Forgot password on the grown-up login tab. The reset link expires in an hour and signs out every other session.

Updated 8/23/2026

Request the reset
Enter the account email. If the account exists and mail is not configured, the form shows a local reset URL. Production with Resend sends a normal email.
Choose the new password
The reset page needs eight or more characters. Saving it increments the account session version, so other browsers are signed out, then signs you in here.
Child PINs are separate
A forgotten kid PIN is not this flow. The parent who created the profile is the person who can replace it by creating a new profile or by support in production.