BillingAccount holders

How do I change or cancel a plan?

Use the plan cards on the parent dashboard. Downgrading to Free is immediate. Paid Stripe customers can also open the billing portal.

Updated 8/23/2026

In the product

Each plan card has Upgrade or Downgrade. Free takes effect immediately and entitlements shrink on the next request. Existing artifacts stay in WonderVault; new exams or extra children may be blocked.

In Stripe

After a live checkout, Manage billing (when offered) opens the processor's portal for invoices, cards, and cancellation. Failed-payment grace and refunds still need those processor settings. On this evaluation site there is no live card.

Schools

Invoice and PO workflows are not self-serve. Use the educators page and institution-pilot article.

What does each plan include?
Free is the essentials. Premium is one serious learner. Family is four profiles plus classrooms. Pioneer Pro is independent 16+. Classroom is for teachers.
Is checkout live?
Not on this evaluation site. Plan changes apply immediately with no charge so you can try paid tools. They have no monetary value until a payment processor is connected.
How do school and institution pilots work?
Email educators@wondermind.app. Classroom features exist in the product; roster sync, LTI, and SSO still need a contract.

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How do I change or cancel a plan?

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